Question 1

How do I capture a clip?

Accepted Answer

Install the CLIPPR Chrome extension, sign in once, then press Alt+C on any Twitch or Kick stream. The clip is made on your own session and appears in your library within a second or two.

Question 2

Does CLIPPR record my screen?

Accepted Answer

No. The extension uses the platform's own clip mechanism on your session — no screen recording, no quality loss. Your platform login never leaves your device; we only receive clip metadata.

Question 3

Which platforms are supported?

Accepted Answer

Twitch and Kick today. Twitch also hands us a crop suggestion to seed your 9:16 reframe automatically.

Question 4

How do I reframe to 9:16?

Accepted Answer

Open a clip in the editor and use the Reframe tool — drag the crop box over the full frame. The preview is exactly what you'll export (WYSIWYG).

Question 5

What are auto-captions?

Accepted Answer

One click transcribes your clip and lays in bold, made-for-shorts captions with per-word karaoke timing. Available on Pro and Studio, or buy caption credits on any plan.

Question 6

What export quality can I get?

Accepted Answer

Free exports up to 720p with a watermark. Pro removes the watermark and exports up to 1080p. Studio exports up to 4K with priority rendering.

Question 7

Is there a free plan?

Accepted Answer

Yes — capture is unlimited and free forever, with the library, player, and manual 9:16 crop. Upgrade only for auto-captions, more storage, watermark-free / higher-res exports, and team seats.

Question 8

Can I add more storage or captions without upgrading?

Accepted Answer

Yes. From Billing you can add recurring storage in 5 GB blocks, buy one-time caption credits, or set a monthly auto-refill — all without changing your tier.

Question 9

How do I cancel or change my plan?

Accepted Answer

From Billing → Manage billing (the Stripe customer portal). Tier changes are prorated automatically; add-ons can be changed or removed anytime.

Help & FAQ

Capturing clips

Editing & exporting

Plans, storage & billing